Cyber Counseling : Sebuah Solusi Layanan Konseling Di Tengah Pandemi Covid-19

Abstract

Information and communication technology has developed rapidly in the era of globalization. Media and online sites are often used as tools to carry out a job, especially in the era of the covid-19 pandemic. During the pandemic, psychological complaints are increasing, so this cyber counseling service can be a solution related to these psychological problems. Cyber counseling uses virtual media such as chat, video conferencing, websites, and applications to carry out the counseling process. This study was conducted to determine the use of cyber counseling in the midst of the covid-19 pandemic, as well as the media used. The method used in this research is library research. The results show that this cyber counseling service can reduce a person's psychological problems so as to minimize crime.